FUSETerms of purchase
Fusefall is made by Lightvane Labs (Christian Hansen), Denmark. These terms cover what you can buy in the game and what happens if a purchase is refunded. Questions: support@fusefall.com.
What you buy
The shop sells coins, gems, keys, skins and Ad-Free. They are items for use in Fusefall only: they have no money value, can't be cashed out, and can't be moved to another account. Buying requires signing in, so your items are kept on your online profile.
Paying
All payments go through Google Play, in your own currency. We never see your payment details. A purchase is delivered to your profile as soon as Google confirms it.
Chests
Chests give random rewards. The odds of each rarity and each kind of reward are shown in the game before you open one. A part or skin you already own, or one your account level hasn't reached yet, comes as coins instead.
Refunds
Refunds are requested through Google Play, under Google's refund policy. We never block a refund. If a purchase is refunded, charged back or cancelled, everything it gave is taken back:
- Items (a skin, Ad-Free) are removed. A removed skin you were wearing is swapped for the default one.
- Coins, gems and keys are removed. If some were already spent, the part that was spent is recorded as an amount owed. It is paid off automatically from the coins, gems and keys you earn or buy next, and the shop shows how much is still owed.
- Nothing else on your account changes. What you bought with that currency stays yours, since the amount owed covers it.
Refunds are matched to purchases automatically, usually within a few hours.
Deleting your account
Deleting your account removes everything on it, purchased items included. This can't be undone, and it doesn't refund a purchase.
Your rights
Purchases are delivered right away. By buying, you ask for the item to be delivered immediately, and you accept that the 14-day right of withdrawal for digital content ends once it has been delivered. Your other rights as a consumer are not affected.
Changes
If these terms change, the new version will be posted here with a new date.